Terms & Conditions

These Terms and Conditions govern the use of the Kensignton Financial Services website and all loan services provided by us. By accessing this website or applying for a loan, you agree to be bound by these Terms.

1. Definitions

“Company”, “we”, “us” and “our” refers to Kensignton Financial Services.
“Customer”, “you” and “your” refers to any person who applies for or receives a loan.
“Loan” refers to any short-term credit provided by Kensignton Financial Services.

2. Eligibility

To apply for a loan, you must:

Be at least 18 years old
Be a Namibian citizen or legal resident
Have a valid Namibian ID
Have a regular source of income
Have a valid bank account

We reserve the right to decline any application.

3. Loan Applications

All information provided in your application must be accurate and truthful.
Providing false, misleading or incomplete information may result in rejection, cancellation of your loan, or legal action.

4. Loan Approval

Loan approval is subject to:

Identity verification
Income verification
Affordability assessment
Risk checks

Approval is not guaranteed and is at our sole discretion.

5. Interest and Fees

All loans include:

Interest charged at 28% of the loan amount
A once-off administration fee of N$100

All costs are displayed before you accept a loan.

6. Repayment

You agree to repay:

The full loan amount
Plus interest
Plus all applicable fees

Repayment must be made on or before the agreed due date shown in your loan agreement.

7. Late Payments

If payment is not made on time, you may be subject to:

Penalty fees
Interest on overdue amounts
Legal or collection action
Credit bureau reporting

8. Electronic Communication

By using our services, you consent to receive communications electronically, including:

Loan agreements
Payment reminders
Notices
Statements

9. Data Use

We collect and process your personal data in accordance with our Privacy Policy. Your data is used for loan processing, legal compliance and fraud prevention.

10. Cancellation

You may request cancellation of a loan before funds are paid out. Once funds are transferred, the loan becomes legally binding.

11. Limitation of Liability

Kensignton Financial Services is not responsible for:

Banking delays
System downtime
Indirect or consequential losses

12. Amendments

We may update these Terms & Conditions at any time. Continued use of our website or services means you accept the updated terms.

13. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Namibia.

Contact Information

For any privacy or policy-related questions, contact:

Kensignton Financial Services

kensington financial services

is committed to secure, transparent and responsible lending in Namibia. Your data and transactions are fully protected.